If your HP computer that came with HP Printer Assistant is not working. Click the icon in the taskbar, or do a Windows search for HP Printer Assistant to open the tool. Learn how to install or update HP Printer Assistant. Download HP Printer Assistant from Assistant, then follow the instructions to install it on your computer.
1.Check Your Printer's Error Lights. 2.Clear the Printer Queue.3.Solidify the Connection. 4.Ensure You Have the Right Printer. 5.Install the Drivers and Software.6.Add Printer.
Downloading and installing HP Support Assistant
Download and install the latest version of HP Support Assistant.
Go to Download HP Support Assistant to download and install the tool.
NOTE: If you are looking for a tool to download software updates for an HP business PC, go to HP PCs - Using HP Image Assistant.
Troubleshooting computer and device issues with HP Support Assistant
Access diagnostic tools, guided troubleshooters, and how-to documents to troubleshoot hardware and software problems and specific issues and error states.
NOTE: These steps are for a computer. Available fixes, menus, and tools differ for other added devices.
Click My devices in the top menu, and then click Troubleshooting and fixes in the My PC or My notebook pane.
Select one of the options on the screen that relates to the issue you are experiencing.
Access additional resources and troubleshooting tools on the Internet and security, Specifications, and Storage tabs.
Regards, Bruce